Represent had the brand, the following, and the sales — it just needed the right digital solution.
The Snag
What began as a passion project for the founders quickly turned into a race for stability.
Represent’s first ERP launch failed, leaving poor data visibility, no returns solution, and a hefty bill.
As the celebrities and department stores came knocking and the orders stacked up, staff were stuck fixing issues manually, hurting overall efficiency.
Represent had the brand, the following, and the sales. It just needed the right digital solution.
The Project
We weren’t afraid to muck in to ensure Represent had the digital infrastructure it needed to succeed.
We tackled Represent’s core issues first, ensuring the NetSuite ERP received the right data for accurate financial reporting.
SKU-level data enhancements improved stock control and agility, while streamlining returns freed up staff to focus on growth.
By integrating NetSuite, Zedonk PLM, Beckmann 3PL, and Shopify, HighCohesion got Represent back on track and ready to meet demand with confidence.
The Results
Connecting Key Systems: We successfully connected NetSuite, Zedonk PLM, Beckmann 3PL, and Shopify for uninterrupted end-to-end data flow.
Accurate Reporting: Ensuring NetSuite received reliable data gave Represent confidence in its automated reporting.
Stock Control: Enhanced SKU-level data for greater visibility and agility helps Represent react quickly to demand.
Simplified Returns: Automated returns reduce errors and free up staff to focus on growth.
“HighCohesion has supported Represent in the implementation of NetSuite which will assist us in our growth journey - in unlocking access to SKU level data, transforming reporting of financials and allowing the finance team to significantly reduce the time it takes to complete month end close.
HighCohesion is reliable, thorough, experienced and good communicators – it was easy to build a good working relationship with them. They proved to be very productive and solution-driven and became part of our team during the project, working with us directly on a daily basis.
Before going live, they had the confidence to challenge us on our processes where necessary, to ensure that the solution would work for the business not only now but in the future.
During go live, with any problems that came up, they were promptly on hand to help resolve them and continue to support in any BAU developments.”
